Returns & Exchanges

Due to the perishable nature of our fresh meal deliveries, we are unable to accept physical returns once a package has left our facility. However, your satisfaction is our priority and we are committed to resolving any issues with your order immediately.

1

Inspect Your Delivery

Upon receiving your Eat Clean Bro order, please immediately check all items for accuracy and ensure the packaging is intact and the temperature is cool.

2

Contact Support

If there is an issue with your meals, such as damage or missing items, contact our customer service team within 24 hours of delivery via phone or email.

3

Provide Documentation

To help us process your claim quickly, please provide your order number and clear photos of any damaged products or incorrect labels.

4

Resolution & Credit

Once reviewed, we will issue a credit to your Eat Clean Bro account or process a refund to your original payment method for any qualifying discrepancies.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing